As locations multiply, disconnected systems and inconsistent workflows become harder to ignore. With use-cases across aesthetics, see how operators limit complexity, standardise execution and compliance, and build for scale early – bridging clinical and commercial success.
Client experience is no longer a differentiator; it’s your growth strategy. This session reveals how modern medspas create seamless, personalized journeys that drive retention, loyalty, and long-term revenue at scale.
At scale, visibility and regulatory scrutiny increase. Uncover how to build compliant systems, harmonize operations across locations, and prepare your medspa to respond confidently if an investigation occurs - without derailing growth, profitability, or reputation.
Paulina Riedler, RN, is the CEO and co-founder of Spakinect, an innovative telehealth company providing compliance support to 4,000 medical spas across the United States. Riedler grew Spakinect from a San Diego, California, startup with 3 employees in 2012 to the seven-figure, national enterprise it is today. She brings to her clients more than a decade of experience developing and implementing clinical operations protocols as well as training medical providers.
As a medical compliance expert who has impacted legislation on the state level within the Med Spa industry, Riedler has appeared on prestigious industry podcasts including Legal 123s with ByrdAdatto and Spa Marketing Made Easy. She also founded the National Med Spa Society, a nonprofit organization aimed at advocating for and educating the public on patient rights within the aesthetics industry. A married mother of one, she lives in Durham, North Carolina.
Position your MedSpa to attract the right capital, at the right terms, to fuel expansion. Whether you’re pursuing private equity, strategic partnerships, or debt financing, discover proven strategies to secure funding that accelerates growth without compromising control.
